Terms of Service
TERMS OF USE – JAMES & IVY LONDON
This website is operated by James & Ivy London. Throughout the site, the terms "we," "us," and "our" refer to James & Ivy London. We provide this website, including all information, tools, and services available through the site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our website and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Use. These Terms apply to all users of the website. Please read them carefully before using our website.
SECTION 1 – ELIGIBILITY
By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you have given consent for any minor dependents to use this site under your supervision. You may not use our Services for any unlawful purpose or in violation of any applicable laws.
SECTION 2 – GENERAL TERMS
We reserve the right to refuse service to anyone at any time for any reason. Payment information is encrypted during transmission using secure technology. You may not reproduce, duplicate, copy, sell, or exploit any part of the Service without our express written permission.
SECTION 3 – ACCURACY OF INFORMATION
We strive to ensure all information on this website is accurate and current. However, we do not guarantee that all content is complete or up to date at all times. The material on this website is provided for general informational purposes only.
SECTION 4 – PRICES AND AVAILABILITY
Prices and product availability are subject to change without prior notice. We reserve the right to modify or discontinue any product or Service at any time without liability. All statutory consumer rights applicable under the Consumer Rights Act 2015 remain in effect.
SECTION 5 – PRODUCTS AND SERVICES
Certain products may only be available online and in limited quantities. We make every effort to display product images and colours accurately, though we cannot guarantee exact colour accuracy across all devices. Some products may be fulfilled by third-party suppliers. Customers may be responsible for any applicable customs duties or import taxes.
SECTION 6 – ACCURACY OF ACCOUNT INFORMATION
You agree to provide accurate and complete information for all transactions. We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud or unauthorised activity.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. These are provided "as is" without warranties or endorsements. We are not responsible for the content or practices of any third-party websites or services.
SECTION 8 – USER CONTENT
If you submit reviews, feedback, or other content, you grant us permission to use and publish it in connection with our Services. You agree not to submit unlawful, offensive, or harmful content.
SECTION 9 – PERSONAL INFORMATION
Your personal information is handled in accordance with our Privacy Policy.
SECTION 10 – DISCLAIMER AND LIMITATION OF LIABILITY
Our Services are provided "as is" without warranties of any kind. To the fullest extent permitted by law, James & Ivy London shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or Services.
SECTION 11 – INDEMNIFICATION
You agree to indemnify and hold harmless James & Ivy London and its affiliates from any claims, liabilities, or expenses arising from your breach of these Terms or violation of any applicable law.
SECTION 12 – GOVERNING LAW
These Terms shall be governed and interpreted in accordance with the laws of England and Wales.
SECTION 13 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Your continued use of the website following any changes constitutes acceptance of those changes.
CONTACT
📧 info@jamesivy-london.com